EPG Not Loading? Fix Empty IPTV Guide Grids

An empty EPG usually means the guide data did not load or the channel IDs do not match your playlist. The fixes below help you validate the XMLTV source, align tvg-id values, and rebuild the guide cache in your player.

Confirm the XMLTV URL loads

Open the EPG URL in a browser. It should download an XMLTV file or display XML. If it redirects, requires login, or returns an error, your player will show an empty grid. Replace the URL with a working XMLTV source from your provider.

Match tvg-id values in the playlist

EPG data is matched by tvg-id (or sometimes tvg-name). If your M3U has missing or mismatched tvg-id values, the guide will not map. Use a playlist editor to confirm tvg-id values align with your XMLTV file.

Clear cache and force a guide refresh

Most players cache EPG data. Clear the EPG cache, re-add the XMLTV URL, and trigger a full refresh. Use a 12 to 24 hour refresh interval so the guide stays current without overloading the app.

Fix timezone and format pitfalls

If the guide loads but appears blank for current time, check timezone settings. Some providers require a manual offset in the player. Also verify the XMLTV file uses proper encoding (UTF-8) and valid date formats.

Frequently Asked Questions

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